Diversified Technology – Public Sector & Government Software Solutions

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AI used by utility.

Harnessing AI for Utility Operations

Artificial intelligence (AI) is transforming industries across the globe, and utilities—both municipal and private—are no exception. From billing systems and customer service to predictive maintenance and energy management, AI is reshaping how utilities operate, interact with customers, and plan for the future. The phrase “AI in utilities” has quickly moved from an abstract concept to […]

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Trends in Online Payment Processing for Municipal Utilities

In recent years, municipal utilities have increasingly adopted Online Payment Processing solutions to streamline operations, enhance customer convenience, and improve financial efficiency. As digital transactions continue to evolve, cities and municipalities are leveraging emerging technologies to optimize the way residents pay for essential services such as water, electricity, waste management, and gas. Several key trends

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